The Benefits of Commercial Roadside Assistance Programs
At the very heart of commercial roadside assistance programs are the vehicles. They are the reason for the existence of such programs. The fact they are commercial means they are vital to their company’s money-making abilities. When trucks aren’t on the move, they aren’t making money. When they’re broken down on the side of the highway, customers are waiting for deliveries, and the truck’s parent company isn’t getting paid. It’s a no-win situation for both parties. The one way to minimize the risk of that occurring or mitigating it when it does is by having roadside assistance for your fleet.
A roadside program gives you 24/7 access to a continent-wide network of service professionals who are ready to come to your aid the moment you call for service. If your truck needs tire repair, you will know that help is on the way without delay.
If the problem is more extensive than a shredded tire, roadside assistance lets you access the services of experienced technicians and towing companies if the repairs can’t be made in the field. You will also be able to track the status of your call for assistance and the vehicle dispatched in response in real-time.
If you wish to learn more about the value of commercial roadside assistance programs, you can give us a call for information at TTS.